CHUM IS PROUDLY BASED IN NEW ZEALAND AND LOCALLY DESIGNED, CRAFTING HIGH-QUALITY DOG APPAREL DESIGNED FOR COMFORT, STYLE, AND DURABILITY. WE’RE DOG FIRST AND ARE SUSTAINABLE BY NATURE.

WE RECOMMEND MEASURING YOUR DOG’S CHEST, NECK, AND LENGTH ACCORDING TO THE SIZE GUIDE ON EACH PRODUCT PAGE, AND OUR DEDICATED SIZING GUIDELINES. IF YOU’RE UNSURE, CONTACT US FOR HELP WITH SIZING.

YOU CAN REACH US AT HELLO@CHUMFORDOGS.COM FOR ANY QUESTIONS OR ASSISTANCE, OR GIVE US A CALL ON 020 447 9689, STANDARD RATES APPLY.

YES, WE SHIP DOMESTICALLY TO BOTH URBAN AND RURAL AREAS! SHIPPING TIMES AND COSTS VARY DEPENDING ON YOUR LOCATION. FOR MORE INFORMATION SEE OUR SHIPPING POLICY.

NOT YET, BUT WE’D LOVE TO SEE THE CHUM STYLE HIT AUSSIE! IF YOU’D LOVE TO GET US ACROSS THE DITCH, PLEASE LET US KNOW.

AS PER THE PERFECT FIT GUARANTEE, WE WANT YOU TO BE 100% HAPPY WITH YOUR CHUM GARMENT, WHICH IS WHY WE ACCEPT RETURNS ON FAULTY ITEMS WITHIN 10 DAYS OF RECEIPT. FOR OTHER RETURNS, STORE CREDIT OR EXCHANGES MAY BE OFFERED. PLEASE SEE OUR RETURNS POLICY PAGE FOR FULL DETAILS.

AT CHUM, OUR COMMITMENT TO SUSTAINABILITY AND ANIMAL WELFARE IS AT THE HEART OF EVERYTHING WE DO. OUR SWEATERS ARE CRAFTED FROM 100% PREMIUM ACRYLIC, OFFERING LIGHTWEIGHT WARMTH WITH MINIMAL ENVIRONMENTAL IMPACT, WHILE OUR PUFFERS ARE MADE FROM WATERPROOF VEGAN LEATHER AND FILLED WITH SOFT, CRUELTY-FREE PP COTTON—BECAUSE WE BELIEVE IN PROTECTING ALL ANIMALS, NOT JUST THE ONES WE DRESS. WE'RE PROUD TO PARTNER WITH THE SPCA, SUPPORTING THEIR VITAL WORK TO IMPROVE THE LIVES OF ANIMALS ACROSS NEW ZEALAND. FROM CONSCIOUS MATERIALS TO MEANINGFUL COLLABORATIONS, CHUM IS DEDICATED TO DOING GOOD—FOR YOUR DOG, FOR OTHER ANIMALS, AND FOR THE PLANET.

YES! BOTH OUR SWEATERS AND PUFFERS ARE MACHINE WASHABLE ON A SOLO, COLD, GENTLE CYCLE. WE RECOMMEND AIR DRYING TO MAINTAIN THE SHAPE AND QUALITY.

OUR PUFFERS HAVE A WATER-RESISTANT OUTER SHELL, WHICH OFFERS GREAT PROTECTION IN LIGHT RAIN. FOR HEAVY RAIN… TAKE COVER!

OUR SWEATERS ARE MADE FROM 100% PREMIUM ACRYLIC FOR WARMTH WITHOUT WEIGHT, AND OUR PUFFERS ARE MADE WITH WATERPROOF VEGAN LEATHER AND FILLED WITH SOFT PP COTTON. WITH US, YOUR DOG’S COMFORT COMES FIRST.

GET IN TOUCH.